Time Warner: No Metered Broadband... But We'll Kick You Offline If We Think You Used Too Much
from the that'll-be-good-for-PR dept
So Time Warner Cable has supposedly backed off its metered broadband until it can figure out how to do a better job presenting it (though, it's also threatening to delay upgrades if people don't accept caps or meters). Yet, as reader Matthew Henry alerts us, it appears that Time Warner Cable has instead just started kicking "unlimited" users offline without much warning. Apparently, when the user called to ask what was up, he was told he shouldn't have used so much of his unlimited broadband account. This is the sort of stuff Comcast used to do years ago and which helped contribute to its awful reputation. Nice of Time Warner Cable to try to fix its own reputation by going down the same bad path.