Legal Issues

Legal Issues

by Mike Masnick


Filed Under:
liability, scalping, section 230

Companies:
ebay, stubhub



Is Stubhub Guilty Of Violating Anti-Scalping Laws? Not This Time...

from the unsettled-law dept

We've seen a few different lawsuits involving ticket reselling website Stubhub (owned by eBay). Last year, you may remember, a court forced Stubhub to hand over the identity of sellers of New England Patriots' tickets, despite the fact that Stubhub's terms of service protect users' privacy. One of the big questions brought up by various lawsuits is whether or not Stubhub is guilty of violating various anti-scalping laws. It seems like it would be clear that Stubhub, as the platform provider, is not liable and is protected by Section 230 of the CDA. And, in fact, that's what a court has just found, dismissing a complaint against Stubhub. However, as Eric Goldman notes at that link, this seems to contradict with at least one other ruling against Stubhub -- meaning that this is hardly settled law, and we should expect to see a bunch more lawsuits along these lines pop up before this gets worked out.

23 Comments | Leave a Comment..

 
 

Reader Comments

(Flattened / Threaded)

    Sep 15th, 2008 @ 10:36pm
  • by wasnt me!

    if memory serves correctly same thing is/was happening with media available online.

    most if not all earlier cases the judges were ruling in favor of the IAAs, but as time progress' judges are having a better grasp of the DMCA and sites the histing sites are being found NOT guilty. Granted its unfortunate that its taking so many bad rulings but at least its getting there.

    (reply to this comment) (link to this comment)

  • Sep 16th, 2008 @ 5:35am
  • by Vincent Clement

    Add anti-scalping laws to the pile of laws that don't work.

    (reply to this comment) (link to this comment)

  • Sep 16th, 2008 @ 6:17am
  • Street Corner

    by Anonymous Coward

    Do we issue a citation to the opera house if the scalper is standing on their sidewalk when he is arrested?

    (reply to this comment) (link to this comment)

  • Sep 16th, 2008 @ 6:34am
  • This Will Change

    by F Lee

    The concept of platform providers somehow being free of responsibility in cases like this will be successfully challenged at some point in the near future. Stubhub exists for one reason - the sale of event tickets. The idea that they are just a platform doesn't wash. The business model is built on facilitating the transfer of property from one entity to another and the only reason Stubhub was cleared of the scalping charge this time is because the CDA is in place and that was not being challenged.

    Craigslist is another site that has been repeatedly challenged for crimes that have been committed by users of the site. They may have a safe harbor now, but the concept of no responsibility will change. It will take a major case to come before the SCOTUS but when it does, sites will no longer be able to hide behind the "platform" defense because their business model is facilitating possible crimes.

    (reply to this comment) (link to this comment)

    • Sep 16th, 2008 @ 7:34am
    • Re: This Will Change

      by Anonymous Coward

      Name one, just one, business that does not "facilitate possible crimes".

      (reply to this comment) (link to this comment)

    • Sep 16th, 2008 @ 9:22am
    • Re: This Will Change

      by James

      Its unlikely this will change Craigslist and Ebay, for example, cannot and should not generally be held accountable for the actions of their users and can also generally be shown to have greater purposes than just allowing scammers to try to illegally profit off of a concert ticket.

      Stubhub, on other hand, I'm not sure has ANY other purpose and one could argue should be investigated for such. I think ticket scalping should be illegal and pursued but it does show that the market is willing to pay (however begrudgingly) that much for such items.

      If folks will just wake up and REFUSE to EVER buy tickets at such prices tickets scalpers would not be able to exist.... well except for TicketBastard.... they're fees are akin to scalping but thats another issue.

      (reply to this comment) (link to this comment)

    • Sep 16th, 2008 @ 10:01am
    • Re: This Will Change

      by Pro

      You've got to be in law, because this is the kind of backward assed thought process that is rampant in the country these days. I used to call a bookie and place bets on the phone. Does that mean the phone system facilitates illegal activity?

      Beyond F Lee's lunacy, is the deeper issue of how can scalping possibly be illegal in the first place. Every item in the world has a value that can be modified by supply and demand. If someone is willing to pay $1000 for something, how can the price stay artificially deflated to $50? All the system does is create a black market.

      So to correct your logic F Lee, It's scalping laws that facilitate possible crimes, and should be eliminated.

      (reply to this comment) (link to this comment)

    Oct 7th, 2008 @ 10:07am
  • Stub Hub Scalping Tickets

    by Kevin Busler

    CONCERT TICKET BUYERS BEWARE, do not do business at all with Stub Hub if you need any kind of event tickets including sports events. They are owned by EBay and apparently they don’t care at all about their customers. I bought tickets to a Black Crowes Concert that is not until November 14th 2008. I purchase two tickets from Stub Hub over two months ago. Unfortunately our house burned down and was a total loss. The tickets I had purchased and everything else we owned was lost. I contacted Stub Hub to simply get replacement tickets and was told on several occasions that they could NOT replace the tickets or refund my money. Now I paid $326.55 for two tickets that had a face value of $45 per ticket and Stub Hub will do nothing at all to help me. This company scalping tickets online and should be illegal at the very least. Anyone with any information regarding this company please contact me at my email address, because I will be investigating this company thoroughly including contacting their local States Attorney. My email address is kbusler@pvns.net. This is straight up fraud and I will be sure to warn anyone wanting to buy event tickets to be sure they DO NOT do business with Stub Hub.

    (reply to this comment) (link to this comment)

  • Oct 12th, 2008 @ 6:51pm
  • StubHub Sold Me Invalid Tickets

    Read about my story and others at: http://stubhubsoldmeinvalidtickets.blogspot.com/

    (reply to this comment) (link to this comment)

  • Oct 12th, 2008 @ 10:48pm
  • Liars, cheaters and thieves...

    by Rob

    If stubhub can't be held responsible then the sellers should be...
    Many things bother me about this, first they advertise with all major sporting venues, teams, and media outlets which helps them immensely with being exposed.
    It bothers me if I go to ESPN and click on schedule... get tickets it sends me to StubHub and not the primary vendor of tickets.
    It bothers me that tickets are purchased and sold by brokers and the regular fan has to pay a premium.
    It bothers me that the seller gets hit with a large commision and the buyer pays a large commision...
    If you find tickets for 100, you pay 125 the seller gets 75. Quite a scam they have going.
    I can go on and on but Im just venting.
    Good Luck and I hope they get what they deserve.

    (reply to this comment) (link to this comment)

    • Nov 22nd, 2008 @ 10:36am
    • Re: Liars, cheaters and thieves...

      by Dale Hammerly

      Come on Guys we all need to ban together to shut them down.
      Call or e-mail all your friends to contact the professional sports offices that we won't take this lying down. I tried to get tickets to the Seahawks game last Aug. And one minute past the hour when they started selling they were all sold out. But guess what you could buy anything off of Stub Hub.
      There is power in numbers. I propose we start a group to fight this.

      (reply to this comment) (link to this comment)

    Nov 22nd, 2008 @ 10:30am
  • Stub Hub is a rip off!!

    by Dale Hammerly

    Any one who uses Stub HUB is asking for trouble.
    I was a victom of their unfair business practises.
    I had just sold a pair of tickets to the Wash-Giants game Nov. 30th because I could not go.
    Now when you sell tickets they say you are responsible providing the right ones. Which I did.
    Well the buyer didn't like them because they were not the best of seats. And according to Sub Hub since they were rejected and I "should" have decribe the seating better I would be responsible for the 276.00 extra charges for the nicer seats. And now I see a 276.00 charge on my credit card. A rip off? I should say so.
    So I say no one should do business with the likes of Stub Hub. I will be contacting the FTC,The Attorney general and Fox news about this.
    and anyone who wishes to contact me to start a grass roots organization to get rid of them are free to do so.

    (reply to this comment) (link to this comment)

  • Nov 25th, 2008 @ 9:13am
  • STUB HUB IS A FRAUD

    by EB

    Stub hub told me someone else bought my tickets, then tried to tell me they menat I bought the tickets! It makes no sense! I'm out $334!

    (reply to this comment) (link to this comment)

  • Mar 6th, 2009 @ 10:56am
  • Requirements

    by Bridget

    I just purchased ticket from StubHub and boy did I get taken. I wouldn't mind buying them IF they had posted the actual value. The same tickets were available on Ticketmaster for half the price, but I wanted better seats and assumed (wrongly) that the 2x value I was paying at StubHub would be better seating. It is hard to tell from the little theater diagram just how good seats are. I was stunned when they came in the mail and I realized I passed up the same seats from Ticketmaster. Aargh.

    (reply to this comment) (link to this comment)

  • Apr 3rd, 2009 @ 4:37pm
  • ff

    okay how is stub hub no different from scalping tickets!!!
    i meen no one can ejoy a damm game ne more...
    the yabkees season jus started and they put the tickets on sale but within 45 minutes they were all sold out becuse pppl on STUBHUB are buying them in bulk and then selling them for outragely nore moneythan there worth..see now we cant go to the yankee vender n buy 50 ticks n now we have to go on stub hub and buy the same tickets 4 like 500 dollars a piece!!
    basbeball should b able to b enjoyed by all types of fans not just the ones who have alot of money..how can we enjoy a game when the tickets are this expensive..its just like scalping expet they can do it from there own home..When my father went to his first yankee game he found a guy on the side who scalped him some seat for 10 dollars more than face price now thts not terrible but isnt that the same as stubhub...expet this guy was extemely nervous and made my dad pay not in front of where they were taking the tickets because he was so afriad of being caught o0ogosh lmaoo

    jus sayiin....wanted 2 vent some lmaoo

    (reply to this comment) (link to this comment)

  • Apr 3rd, 2009 @ 4:40pm
  • by kariann agian

    btw i ment $50 lmaoo...n wow the yankee tickets even face value wnet uo alot this season

    (reply to this comment) (link to this comment)

  • Apr 13th, 2009 @ 5:45pm
  • by Send Stub HubCeo to Jail

    I hope to god these rich f*cks trying to hardball like some thugs get shut down. Selling phish tickets for up $20,000 is so typical of the wealthy that try to control and exploit. I think stubhub should be shut down and their ceo and his associates should be incarcerated. If I had time I would sue them myself.

    (reply to this comment) (link to this comment)

  • Apr 20th, 2009 @ 5:43pm
  • Don't be fooled

    by jamescityjohn

    As an experienced person who is unable to afford the regular game prices it amazes me that companies like stub hub continue to grow. The fact that every Major League and most NFL team site provide links to these crooks is amazing, Here is the best free advice I can offer you and agin this has gotten me into the biggest events around inclusing playoffs, world series, and even the Super Bowl twice. Decide when you want to go. Look to see if tickets are available and if not research how much seats cost from the best to the worst when they were available. Then make your plans, go to the city where the game is and go to the event on the day of the game. Wait until it is just about time for kick off, first pitch, drop of the puck, tip off, gentleman start your engines whatever the story and then hunt down tickets. Nobody wants to be left with a pocketful of tickets when they can have cash instead and they are in no position to bargain. They have made their money 50 times over by this time and this is just pure profit coming in so no sale less profit. For example I told my wifes friend about this strategy and she went with another friend up to Yankee Stadium for the Pre-Season game on Friday against the Cubs. Stub Hub was selling tickets in the bleachers for $150 and up. Sh waited until she heard the National Anthem start and then walked around the stadium and got Field Boxes by first base 11 rows back for $25. She asked the people around her how much they paid for their seats and one couple spent nearly $2000 dollars to sit there. It was practice folks. Anyway this works and will continue to work as long as supply, demand, and panic that you will be shut out continues to happen. Relax and enjoy.

    (reply to this comment) (link to this comment)

  • Jul 15th, 2009 @ 6:40pm
  • by Anonymous Coward

    Stubhub is to scalping what Napster use to be to file sharing, if Napster was shut down why hasnt stubhub been other than corporate interests being the victim in one case and the average person in the other.

    (reply to this comment) (link to this comment)

  • Oct 16th, 2009 @ 8:59am
  • Capitalism...and your standard of living

    by Wake UP

    You baffoons who are so pissed off amaze me. It's funny you'd call selling an item at a price the market will bear "scalping". If the price is truly too high, no one will buy it. If it is selling at that price, break open your wallet & pay, or come up with a better idea to reduce your cost.

    This is capitalism folks, and while not perfect, it is the reason we have extra money to go to concerts, we have leisure time to gripe online, and our "poor" have satellite tv.

    (reply to this comment) (link to this comment)

  • Nov 10th, 2009 @ 7:49am
  • Of course it's ticket scalping!

    StubHub takes tickets, holds tickets, distributes tickets - of course it is ticket scalping. This isn't the phone company having a platform for activity to take place. StubHub is the central connection that makes all of this possible, being involved from beginning to end. Craig's List, on the other hand, does not physically hold tickets, does not guarantee the authenticity of tickets, etc.

    The fact that the founders and others made money off of this illicit enterprise reflects a great deal of what is wrong with America. People selling their Yankees tickets are prosecuted if they do so on eBay but not on StubHub - and why is that? If the conduct is illegal on eBay, it has to be illegal on StubHub. The difference is only who is getting a cut of the action and one wonders how this enterprise was able to escape scrutiny for this long.

    (reply to this comment) (link to this comment)

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