Too Much Free Time

Too Much Free Time

by Mike Masnick


Filed Under:
advertising, criticism, golf, response, tiger woods, video, walk on water

Companies:
ea



How To Respond To Criticism: EA's Tiger Woods Walks On Water Ad

from the nice-shot dept

In an age where anyone can speak up, and anyone can criticize you, the first reaction of many folks is to hit back hard -- even trying to take down critical info. As we all know, that's exactly the wrong thing to do. But, it's still quite difficult to turn something that's negative into a positive quite as well as video game company EA just did. Mathew Ingram has the details, but basically, when last year's version of EA's Tiger Woods golfing game came out, some users made a video jokingly pointing out that a glitch in the game allows Tiger Woods to stand in the middle of a water trap and take a shot:

With this year's version coming out, EA actually took that video as inspiration for a new ad, "responding" to that video, by showing that it wasn't a "glitch" at all, but that Tiger really can walk on water and hit a golf ball:
Now that's a good response to some criticism.

27 Comments | Leave a Comment..

 
 

Reader Comments

(Flattened / Threaded)

    Aug 21st, 2008 @ 1:29pm
  • Correct responce

    by LBD

    Yes, yes he can

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 1:32pm
  • by garfalk

    more companies need to do this. it makes me want to buy a game i had no intention of ever buying, from a company i abhor.

    (reply to this comment) (link to this comment)

    • Aug 21st, 2008 @ 2:36pm
    • Re: (I agree)

      by Eliot

      garfalk, you are totally right. I kind of want to by the game, but I don't think I'd like the game and I certainly don't want to support EA sports, but the ad is just that good.

      Most excellent.

      (reply to this comment) (link to this comment)

    Aug 21st, 2008 @ 1:32pm
  • by Anonymous Coward

    I am waiting for the McCain response to this celebrity's ad.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:12pm
  • by Matt Bennett

    Hah! I kinda hate EA, but that is indeed an awesome tack to take.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:32pm
  • by XCetron

    Nice move, EA!

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:34pm
  • by Anonymous Coward

    Awaiting christian response.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:35pm
  • by Matty

    i saw this on tv yesterday and now i get it. that's to funny.

    Good job EA




    Next watch that the posters of the you tube video will try to sue EA. lol

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:42pm
  • Thats why

    by offroadering

    Tiger Woods is the only reason i have an X box

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:45pm
  • :)

    by Sierra Night Tide

    That was cute!

    Good for both of them for having a sense of humor and some fun.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:55pm
  • by Anonymous Coward

    EA just gained some points in my book

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 2:56pm
  • by Anonymous Coward

    I kinda like EA, they made Mail Order Monsters!

    (reply to this comment) (link to this comment)

    • Aug 21st, 2008 @ 3:15pm
    • Re:

      by Yakko Warner

      I loved that game. :)

      I used to edit my saved game files with a hex editor and give myself large amounts of money so I could buy all the cool upgrades and weapons for them. Heh, I was so 1337 back then. :D

      Ah, good times. How come they don't seem to make games like that anymore?

      (reply to this comment) (link to this comment)

    Aug 21st, 2008 @ 3:11pm
  • by Overcast

    I am waiting for the McCain response to this celebrity's ad.

    He can walk on oil?

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 3:12pm
  • by Overcast

    Now that I think about it, I could add:

    I'd like to see all politicians walk on Oil, really.

    Then we could light it on fire and half our problems are solved~ :)

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 4:08pm
  • by Stephan

    This response just earned EA back a little of the respect I've lost for them. I would love to see more companies responding to things like this. Instead of trying to cover up the glitch by asserting copyright over the video, they respond with a funny ad. Way to go EA!

    (Maybe this is an actual sign that they may be slowly moving in a more positive direction?)

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 4:10pm
  • Very Serious Business

    by Buzz

    HAHAHAHAHAHAHAHAHAHA!

    Good form, EA.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 5:40pm
  • by Hoeppner

    The second video doesn't work, did it get DMCAed?

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 6:06pm
  • XD

    by XD

    Very nice! EA defiantly earned some rep points back from me for doing this. I might buy an X-Box 360 because of this ad(and the fact I have wanted one for a while)

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 9:04pm
  • by Anonymous Poster

    You know, say what you will about the decline in quality of EA's products for whatever reasons, but their advertising department? Still got it.

    (reply to this comment) (link to this comment)

  • Aug 21st, 2008 @ 11:34pm
  • by Anonymous Coward

    "Gob, was that one of your tricks?"
    "No Micheal, it wasn't one of my tricks"

    The next time, on Arrested development...

    (reply to this comment) (link to this comment)

  • Aug 22nd, 2008 @ 6:38am
  • If EA were as good at making games . . .

    by Anonymous Coward

    As they are at marketing, they might not have the bottom barrel, garbage reputation in the business they have today. EA should take thier SECUROM infected, sweat shop created, focus group-lowest common denominator tested, half finished "we will sell the rest as downloadable content", garbage games and throw them in the lake Tiger Woods is walking on.

    (reply to this comment) (link to this comment)

  • Aug 22nd, 2008 @ 1:50pm
  • by another mike

    Michael Phelps is not impressed with Tiger's aquatic ability.

    (reply to this comment) (link to this comment)

  • Aug 26th, 2008 @ 10:21am
  • Woody

    Tiger Woods has now starred in my two favorite athlete-based ads of all time. I'm still trying to learn the bouncing the ball on the golf club trick. This one... might take a bit longer to learn.

    (reply to this comment) (link to this comment)

  • Sep 11th, 2008 @ 3:37pm
  • Christian response

    by Steve

    Only Jesus can walk on water. Tiger is an awesome golfer, but he is not God.

    Matthew 14 29-31

    29.And He said, "Come!" And Peter got out of the boat, and walked on the water and came toward Jesus.

    30.But seeing the wind, he became frightened, and beginning to sink, he cried out, "Lord, save me!"

    31. Immediately Jesus stretched out His hand and took hold of him, and said to him, "You of little faith, why did you doubt?"

    I hope that none of you will doubt Jesus Christ, but cry out to Him to save you from the deep water and swirling winds of this world.

    In Christ

    (reply to this comment) (link to this comment)

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