German Restaurant Ditches Waiters, Sends Food To Diners On Metal Slide Rails
from the do-you-tip-the-rails? dept
We've definitely seen restaurants embrace technology and automation to bizarre ends before, but apparently a new restaurant in Germany is taking that to extremes. The Nuremberg-based 's Blaggers has completely replaced waiters with an automated system (via The Raw Feed). While there have certainly been fast food restaurants that have let patrons order themselves, in this case, it's a sit-down restaurant. Diners order their meals via a touchscreen, which is relayed to the kitchen which (and this turns out to be important) is upstairs from the dining area. Then, using a special hotpot that connects to a bunch of spiral steel rails your food is delivered by gravity power. The touchscreen actually keeps you up to date, as well, telling you how long it'll be until your food is delivered. The terminals also accept payment. Of course, the article doesn't explain how the cleanup process works... Perhaps diners can send the finished dishes down to a dishwasher in the basement? The guy behind it is hoping to license the offering to other restaurants (including McDonald's), but from the early reviews of his own restaurant, it sounds like people have been coming for the novelty, but some are a bit turned off by the mechanical nature of everything (and one person even compared it to the machinery used to feed pigs on large farms).