Where There's Smoke, There's PR Spin
from the the-truth's-under-here-somewhere dept
We wrote a few days ago about how a Verizon tech managed to start a fire at a customer's house when installing service. A commenter on that post said the story was wrong, that there was no fire, and that the fire department was called as a "precautionary measure." It turns out that Verizon's PR folks are putting that story out, apparently based on reports from employees that were there. The local deputy fire chief disagrees, though, saying "If there's flames, there's fire." But even the official Verizon party line isn't great: apart from the fire, which supposedly didn't happen, the incident resulted in a 3-foot by 4-foot hole being cut in the side of the customer's house. Verizon's PR people note they're paying for that hole to be repaired. How generous!