Phishing is a common way for criminals to try and steal people's passwords or other personal information, and it depends on phishers crafting emails and fake sites that look enough like the real thing that people will willingly surrender their information. Banks and authorities are obviously aware of phishing, but that doesn't stop them from undermining their online security efforts, as well as their online products, by sending out legit emails that look like phishing attempts. The latest instance sees some British cybercrime police attempting to notify more than 2,000 people in the country that their personal information, including credit card numbers had been stolen. They get an A for effort, but an F for execution, since they're letting people know by sending them an email, and asking them to get in touch -- which plenty of people aren't doing, because it sounds an awful lot like a phishing scam. The rise of phishing has made consumers loathe to trust anyone they don't know from whom they receive emails asking for contact or personal information -- and rightly so. But if banks and authorities are going to tell people that's the right thing to do, they shouldn't be at all surprised when their emails go ignored as well.
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