Online mapping services have proven to be very popular, and the technology that can produce accurate driving directions on the fly is definitely impressive. But there are still gaps in the technology, and if you every ge badly burned by inaccurate directions, it can really shake your confidence in a given service. And though the technology will improve, it will still make mistakes. Now Tele Atlas, one of the largest providers of map data, is asking users to help it identify mistakes. So if it tells you to go left at the junction, and you should've gone right, you can let it know. This is a good start, but who's going to remember to go back to the site and let the company know about a mistake after the drive is over? The real breakthrough will occur when reporting an error can be done easily, perhaps through an on-board navigation device. No solution will ever be completely perfect, but blending technology and human awareness should, over time, make these services much better.
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