Back in September, Verizon Wireless got an injunction against a company for selling customer information Verizon shouldn't have let out. We wondered then why Verizon was pumping up the injunction rather than tightening up their security policies, and pointed out its proclivity for touting its "protection" of customers with reactive lawsuits rather than proactively improving security. Now, they've done it again, suing a Florida company to stop it from "fraudulently obtaining" customer information and getting a court order to seize back any information the company already had. The position remains the same: while it's nice that Verizon Wireless is attempting to protect the information, how did it get out in the first place? A company exec says it "will use all the weapons in our legal arsenal to protect our customers' private and confidential information" -- again, why rely solely on reactive measures? If the information never got out in the first place, relief through the courts wouldn't be necessary. But, of course, that doesn't make for an exciting press release so the company can say its "aggressive and innovative record of protecting customer privacy is unmatched in the U.S. wireless industry." Suing people to look aggressive after they've stolen data from you isn't innovative. Innovation would be making sure the thefts never happened in the first place.
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