Is Email The Best Method For Real-Time Alerts?
from the just-wondering... dept
It's been pretty common for a while now to see airlines offering email alerts for last minute changes (e.g. "your flight is late"). In my experience, though, those emails almost always arrive too late to matter: I end up getting them after I've landed. Still, it seemed like an interesting idea to hear that Chicago's airports will now be offering last minute emailed information about which lots are full, so that travelers looking to park at the airport can avoid full lots after getting messages sent to their mobile devices. But is it really that efficient? As the article notes, many other airports just offer that info up in response to a phone call, or broadcast it over AM airwaves -- both of which are much more real time. Given the delays that email (and, similarly, text messages) often face, is email really the best solution for real-time communication?
9 Comments | Leave a Comment..
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Email = snail mail
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Actually, not too bad
etc.
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Seems to work well for me
I distinctly remember sitting at the gate and getting a text message. It had a new gate number. I commented to my wife and a stranger we had been talking to. About a minute later the change was anounced.
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call me on my cell phone.
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DFW Terminal D
http://www.flickr.com/photos/72921127@N00/21893455/ Bad picture but you'll get the idea.
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I want the email to "tap" me; I won't always pull the update via a call or radio.
Of course, the provider should offer ALL these channels and let each consumer choose.
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