Comcast Decides Users Need To Stop Bugging Hotmail Users

from the leave-them-alone dept

There have been plenty of stories about email providers blocking email from certain sources -- but what about email providers blocking email sent to particular services? Apparently, that's what Comcast did for a few days last week, blocking users from sending emails to Hotmail accounts. The article suggests that this was Comcast's fault, not Microsoft's, but doesn't explain why or how Comcast would do such a thing. Just a reminder about how unreliable email still is these days.


Reader Comments (rss)

(Flattened / Threaded)

  •  
    identicon
    Tweek, Oct 26th, 2005 @ 11:21am

    No Subject Given

    "[This] was affecting mail delivery to other domains," Jason wrote. "Since MSN/Hotmail was the only domain that was not accepting email from Comcast, there was little we could do but continue reaching out to MSN/Hotmail (which we did) to investigate this issue and have it resolved quickly."


    Blocking a non-functioning route as a preventative measure to prevent service interruptions for other customers is not the same as "Comcast Decides Users Need To Stop Bugging Hotmail Users" which implies some sort of malicious intent.

     

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    •  
      icon
      Mike (profile), Oct 26th, 2005 @ 11:24am

      Re: No Subject Given

      Apparently our sarcasm tags aren't showing up again. We really need to work on that.

      When, oh when, will browsers universally support sarcasm tags?

      (Yes, they're being used here too...)

       

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      •  
        identicon
        DGK12, Oct 26th, 2005 @ 12:14pm

        Re: Re: No Subject Given

        I wonder if W3C will accept your suggestion and submit it with the next review. Perhaps they will even write the new schema too. :)

        BTW: I've got Comcast service, and they just suck. I've been having a lot of trouble with specific domains; It just seems that they are having a lot of trouble keeping people connected.

         

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        •  
          identicon
          dagg, Oct 26th, 2005 @ 6:59pm

          Re: Re: No Subject Given

          thats exactly why I went back to DSL. Much better to have my 1.5/384 thats always up than 3.0/256 thats always down.

          and why would they do it? because they're stoopid.
          Its the same reason they have the ISP that I work at blocked & refuse to even admit that they are blacklisting us.

           

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  •  
    identicon
    Larry, Dec 1st, 2005 @ 10:43am

    Hotmail is rejecting Comcast email again

    Seems like the same problem is happening again. Emails sent from Comcast.net to Hotmail.com get bounced with "Permit denied".
    I emailed Comcast tech support about it and was told by Ian:
    "The situation is being looked into, and is an issue on Microsofts end, so Comcast and our customers cannot do anything but wait while they fix it."
    When I emailed back saying this problem had happened before and why is it a problem again, I was told:
    "This is the latest information we have received from Microsoft. There is a problem on Microsoft's Mail Server caused by a virus. Microsoft is actively working to correct the issue. Currently we do not have an estimated time of repair from Microsoft."
    I emailed back questioning the "Virus" issue since I can send email all day long to @Hotmail.com addresses from a non Comcast.net address, but haven't yet received a comment.

     

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