We had thought that service providers had figured this out already, but apparently not. After plenty of stories over the past few years with service providers offering "unlimited services" that were anything but unlimited, it had looked like providers were starting to be more honest and not promising something they couldn't deliver. However, Om Malik is pointing out that Verizon's VoIP offering, VoiceWing, promises unlimited service, and the fine print says that unlimited really means 5,000 minutes, or about 3 hours a day. There's nothing wrong with having a limit, of course. The problem is advertising it as "unlimited" when there really is a limit. That's false advertising, plain and simple.
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