The Service Is Only Unlimited If You Can't Count To 5,000
from the not-this-again dept
We had thought that service providers had figured this out already, but apparently not. After plenty of stories over the past few years with service providers offering "unlimited services" that were anything but unlimited, it had looked like providers were starting to be more honest and not promising something they couldn't deliver. However, Om Malik is pointing out that Verizon's VoIP offering, VoiceWing, promises unlimited service, and the fine print says that unlimited really means 5,000 minutes, or about 3 hours a day. There's nothing wrong with having a limit, of course. The problem is advertising it as "unlimited" when there really is a limit. That's false advertising, plain and simple.
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Telecommunications Providers Are Liars
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Read your contract!
End result is that I get the odd email about "too much traffic", but it remains them being concerned that we're infested with spyware and not just normal usage.
Thus far I've always said "yeah sorry I left open too long" and they say no problem. The day they try any sort of limiting of services for a contract I didn't sign, they are going to get an earful.
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Re: Read your contract!
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Re: Telecommunications Providers Are Liars
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5000 minutes doesn't equal unlimited
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Re: Read your contract!
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Re: Read your contract!
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Just like some eBay auctions.
There's probably 100% truth to them as well. What you won't find out until it's too late is that you get the equivilant bandwidth rate of 1/4 of a 56K dial up modem, and you'll be sharing the server with 10,000 other websites fighting for 1Ghz of processing power.
You get what you pay for. Unlimitted, regardless of the type of service, is bullshit, plain and simple. Not even oxygen is unlimitted. The day you find a truely unlimitted service is the day you find an honest AND popular politician.
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Re: Just like some eBay auctions.
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It is impossible to not have a limit
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Re: Read your contract!
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math
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No Subject Given
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The definition of the term
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Re: math
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Re: 5000 minutes doesn't equal unlimited
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Re: 5000 minutes doesn't equal unlimited
I'd consider moving to Vonage, but they can't port my number yet, so I have to stick with Verizon.
--Kent
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Re: Telecommunications Providers Are Liars
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Re: Telecommunications Providers Are Liars
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No Subject Given
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FTC Complaint
Verizon -- for their false advertising and bizarre interpretations of their TOS -- must be stopped.
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