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1.  

   VoIP Quality

   

   Stan Kain, Jul 15th, 2005 @ 3:17pm

   
   

   I'd just like to say that I've been using VoIP telephone for over a year. The sound quality is superior to what I experienced with the local telephone company. I really can't complain about reliability, either. It's as reliable as my cable Internet provider.

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2.  

   Wait for Outages

   

   alaric, Jul 15th, 2005 @ 3:24pm

   
   

   Voip from your cable provider is one thing. VoIP from the myriad of vonage-type of undercapitalized infrastructureless start ups is another.
   
   I had one of those for all of a month and endured two outages and multiple other headaches. That was it. I switched to my cable provider and i've been happy since.
   
   Vonage and others and have also had wide spread service outages and i think you'll see some people switching back to more established carriers like wireless, cable, or ILECs.

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3.  

   No Subject Given

   

   Ed Hager, Jul 15th, 2005 @ 6:20pm

   
   

   Do people realize that you can get all-you-can-eat long distance for $15 to $25 a month on your land line? I pay $15 from Sprint because my wife has a Sprint mobile account.

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4.  

   Wrong comparison for

   

   TK, Jul 15th, 2005 @ 8:49pm

   
   

   The real comparison IMHO should be to wireless service. Poor connection quality (even on GSM), line noise, frequent dropped calls, etc. have desensitized the consumer. VoIP by comparison seems very, very good.

   As for the requisite personal experience anecdote this thread seems to require. I've been a Vonage subscriber for almost two full years now. Quality has dramatically (and thankfully) improved. Haven't had poor line quality or a dropped call in about a year. Yes, the local telco does offer a reasonably cheap "all-you-can-eat", but my job requires frequent extended stays away from home. As such, an adapter I can take with me to bring my "home" phone along for the trip was essential.

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5.  

   Re: Wrong comparison for

   

   Cyke, Jul 16th, 2005 @ 4:31am

   
   

   No, actually it should not be compared to wireless. You don't take that VOIP with you when you leave the house do you? That being said, in my area the cable provider's VOIP plan is unfortunately still too expensive. Most of my long distance calls are by cell phone and do not add additional cost to my bill. That means my landline is basic service and the VOIP cost is way above that expense. Financially, it does not make sense to switch at this time.

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6.  

   Re: Wrong comparison for

   

   TK, Jul 16th, 2005 @ 2:17pm

   
   

   Cyke,

   
   I think you misunderstood my post.

   
   IF people are saying that VoIP, with inherent quality issues when compared to a landline, is still a good deal, one has to ask "Why do the survey responsdents accept lesser service?". Is it just a price issue? I doubt it, given as others here have said, you can get reasonably cheap all-you-can-eat service from your local telco, complete with landline quality. So again, why would consumers accept (slightly) lesser quality? My suposition is that they accept it because we've been desensitized by wireless quality, which is FAR inferior to VoIP, but we happily pay big bucks for the privelege. Yes, your point is accurate that it is wireless. However, I believe that now, after more than 15 years of widespread wireless service, people are accustomed to it, and don't ascribe a lot of novelty value to being able to make a call wirelessly. It just is. Therefore, I believe people just come to accept this as just phone service, and don't put as much value on the method/technology of delivery really.

   
   Sumamry: If occassionaly crappy wireless service is acceptable at its price levels, than VoIP also seems like a good value to those consumers / survey respondents.

   
   (and actually, yes, I *do* take my VoIP adapter with me when I leave the house for business travel, as I stated in my post.

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