Now that email is pervasive in our society, researchers are starting to take a closer look at psychological issues related to emails. While the article briefly touches on a few, the opening paragraphs discuss the time frame for replying to emails -- which can touch a nerve for some. As people get more and more emails, they often need a system for replying, that includes some sort of prioritization or nothing will ever get done. There's even a perception, among some, that responding too quickly to emails suggests you're not working hard enough -- or that you're not important enough. So, that means some folks purposely store away emails to reply later, even if they can reply immediately. Of course, in the past we've noted that busy execs all seem to have their own ways to handle email overload, suggesting that there is no one right way to do so. Still, that hasn't stopped some bosses from forcing their own views of email management on employees by doing things like completely banning intra-office emails or simply having email free days.
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