(Mis)Uses of Technology

(Mis)Uses of Technology

by Mike Masnick




Software Upgrade Destroys Data For UK Schools

from the yet-another-glitch? dept

There's that word again. Rather than admitting a major problem, the supplier of software used to manage many schools throughout the UK is saying that it was an upgrade "glitch" that corrupted and destroyed plenty of school data, much of which cannot be replaced. Apparently, the firm in question, Capita, told schools to upgrade their software, but didn't bother to do very much testing on the new product -- so many schools ended up destroying their records without any backup. The company doesn't seem too concerned though, suggesting that most schools upgraded without any problems. Why should they care, though? This is the same firm that supposedly also screwed up two other high profile projects ("software problems behind huge delays at the Criminal Records Bureau and glitches during the introduction of the London congestion charge") and yet they still seem to be able to get business from schools.

4 Comments | Leave a Comment..

 
 

Reader Comments (rss)

(Flattened / Threaded)

  1. Mar 15th, 2005 @ 12:25pm

    crybabies

    by VonSkippy

    no backups = no sympathy (what a bunch of dumbasses).
    Fire all their SysAdmins for being so stupid to do a upgrade and not have the data (and the old apps) backed up.
    Public Education, latest repository for people to stupid to get a real job.

    (reply to this comment) (link to this comment)

  2. Mar 16th, 2005 @ 5:15am

    Re: crybabies

    by hanzie

    "Public Education, latest repository for people **to stupid** to get a real job."

    Oh, the irony,... Looks like you could've used a bit more Public Education. :-)

    (reply to this comment) (link to this comment)

  3. Mar 16th, 2005 @ 6:32am

    Re: crybabies

    by tra1a1a

    I could not agree more...

    (reply to this comment) (link to this comment)

  4. Mar 16th, 2005 @ 8:26am

    The Real Story

    The real story here is that in 2005 we still have entities (public or corporate) who have insufficient (or nonexistant) data backup procedures. That's insane. They didn't back up before doing a major upgrade??! I agree with the poster who said the sysadmins responsible for this should be canned. It's just inexcusable.

    (reply to this comment) (link to this comment)

Add Your Comment

Have a Techdirt Account? Sign in now. Want one? Register here
Get Techdirt’s Daily Email
Plain Text HTML Save me a cookie
  • Plain Text: A CRLF will be replaced by break <br> tag, all other allowable HTML is intact
  • HTML: No formatting of any kind is done without explicitly being written in
  • Allowed HTML Tags: <b> <i> <p> <a> <em> <br> <strong> <blockquote> <hr> <tt>
Close
Have a Techdirt Account? Sign in now. Want one? Register here
Get Techdirt’s Daily Email
Plain Text HTML Save me a cookie

Search Techdirt
And now, a word from our Sponsors..



Subscribe to Techdirt's Daily Email Newsletter

Techdirt's Daily Email Newsletter

Related Stories
Close
E-mail It