While the telecom industry struggles over issues about whether or not they're losing voice revenue to mobile phones and VoIP systems (even as they try to offer those services themselves), some are beginning to wonder if the whole concept of voice communications is losing much of its appeal. Now, obviously, it's never going to go away completely - and there are plenty of reasons why it's nice to actually hear the voice of the person you're communicating with - but increasingly communications that were traditionally done by voice are now being done by email, instant message, SMS text message or even by the web. So, no matter how hard the telcos fight over how the voice market proceeds, it could be a dwindling market. That's not to say the telcos aren't making a big push into data as well - it's just to note that the "cash cow" of voice that they all treasure could have a shorter lifespan than they expect.
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