(Mis)Uses of Technology

(Mis)Uses of Technology

by Mike Masnick




Disney Believes In Better Customer Service Through Spam

from the sign-up-now dept

The folks over at Disney have pulled the old switcheroo trick where they suddenly decide, after the fact, to change their privacy policy for their online sites, which they say is necessary for better customer service. Specifically, they say that Disney customers increasingly want to be able to tie their offline and online activities together, but as current online privacy policies forbid them from sharing info between their own entities, certain info that would be useful to share between, say, Disney online and a Disney theme park cannot be shared. However, at the same time, they're also sneaking in changes to make it easier for their "selected partners" to spam you. Even better, according to some, the "opt out" options they give you have been turning up "Page Not Found" 404 errors.

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