I've heard from some people saying that the ease of finding a job during the boom years has made it so that most people don't know how to really find a job any more. They don't work at it - and they just expect the jobs to find them. Another problem might be that they're so used to the informal nature of email that, when they go prospecting for jobs online, they have a hard time shifting out of informal mode. While it may seem bizarre to many people to find out that people are sending "cover letter" emails that don't include capitalization, it does seem like a good way to weed out applicants who clearly don't know what's appropriate in certain situations.
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