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1.  

   So nobody talks any more?

   

   Armin, Mar 22nd, 2003 @ 5:24am

   
   

   I'm not entirely convinced by this: Isn't e-mail only part of the communication? So someone who prefers to pick up the phone and sort something in one phonecall instead of a long e-mail conversation is deemed less important? Or managers who practice "Management by Walking Around" and have a lot of their communication face to face instead of by email are less "important"? The best, most effective and therefore most important people I know don't hide behind emails.

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2.  

   New medium, old technique

   

   Bob, Mar 22nd, 2003 @ 9:28am

   
   

   There has been something called "traffic analysis" for years -- I've seen analyses of international long distance calls, and it's a common technique in wartime for figuring out where headquarters are on the basis of transmission patterns. Yes, as an earlier comment noted, there are other communication pathways available, but presumably this study is interesting in part because the email analysis matches the subjects' perceptions of power/importance/etc.

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