Dell Swamped With Unauthorized Refund Requests
from the should-have-thought-this-one-through dept
Dell has apprently been swamped by unauthorized refund requests after details of a special rebate program for certain students/employees was posted to the web. They're now going back and angering a number of people by telling them their rebates are being denied. The thing is, at this point, Dell should have known better. If your offering any sort of deal online, you know it's going to spread. If you want to limit it, you need to verify from the beginning that the person fits the requirements. To go back later only creates bad will (no matter how correct they may be from a legal standpoint).
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No Subject Given
Mind spinning.
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Typical Techdirt
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Re: No Subject Given
No, that's not what I said at all. My point was that Dell should have set up the system so that it wasn't easy to cheat. They should have known that this would happen.
I agree that they're in the right to go after people, but that doesn't mean it won't create bad will towards them (which is exactly what's happening).
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Re: Typical Techdirt
1. I have no idea what this has to do with the article posted above.
2. There have been studies showing that file sharing boosts sales.
3. If you think that's the only reason I argue against the RIAA/MPAA you have completely missed the point. File sharing is a GREAT technology for the industry because you have a system that decreases costs FOR the industry. Any industry that tries to shut down a system that reduces its costs instead of embracing it and figuring out how to use it to its own advantage deserves to die... which is a wish quickly being granted by the marketplace.
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Dell Rebate
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