Failures

Failures

by Mike Masnick




DirecTV DSL No More

from the bye-bye dept

Trey writes "According to Broadband Reports, DirecTV has decided to can their DSL service, and today let plenty of surprised employees go. Their support center in Oregon was completely flushed clean, and employees for the company are commenting in the article's comments section...." This also means that 160,000 customers are about to lose their DSL. Having lived through exactly that experience multiple times, I can tell you it's no fun. For those wondering, no, I had nothing to do with the death of DirecTV DSL. It seems that my powers have been pushed onto someone else's unlucky shoulders.

4 Comments | Leave a Comment..

 
 

Reader Comments

(Flattened / Threaded)

    Dec 13th, 2002 @ 8:32pm
  • Are you sure you haven't had DirectTV?

    by Tim

    LOL at your last comment.

    After sending in the "I'll never go back from Broadband" post last week, I've had the experience of having my broadband go down, and having ATTBI tell me that they will send a tech out in 2 weeks.

    Serves me right.

    Tim "rediscovering the joys of dial-up"

    (reply to this comment) (link to this comment)

  • Dec 15th, 2002 @ 9:53am
  • $%*& !! This is why I read techdirt...

    by LordSlakyr

    First I'm hear of this...

    I was a very happy Telocity customer and was very displeased by the DirecTV buyout, but the service remained excellent and even got better.

    I can say this, if they do actually follow through with the shutdown I'll also cancel my Sat. TV account as well.

    (reply to this comment) (link to this comment)

  • Dec 16th, 2002 @ 7:14am
  • No Subject Given

    by Anonymous Coward

    This is actually a big negative. As these viable alternatives keep shutting down, it looks like the only source of DLS will be your local phone company.

    And when's the last time any one had anything good to say about their phone companies service ? ? ?

    (reply to this comment) (link to this comment)

  • Dec 16th, 2002 @ 7:59am
  • Why tell the customer?

    by Oliver Wendell Jones

    The first I heard about this was a phone call from my brother who had seen it on Slashdot.

    There is still no official communication from DirecTVDSL to us, the customers.

    (reply to this comment) (link to this comment)

Add Your Comment

Have a Techdirt Account? Sign in now.
Get Techdirt’s Daily Email
Plain Text HTML
Save me a cookie
  • Plain Text: A CRLF will be replaced by break <br> tag, all other allowable HTML is intact
  • HTML: No formatting of any kind is done without explicitly being written in
  • Allowed HTML Tags: <b> <i> <p> <a> <em> <br> <strong> <blockquote> <hr> <tt>
Close
Have a Techdirt Account? Sign in now.
Get Techdirt’s Daily Email
Plain Text HTML Save me a cookie

Search Techdirt
And now, a word from our Sponsors..



Subscribe to Techdirt's Daily Email Newsletter

Techdirt's Daily Email Newsletter

Related Stories
Close
E-mail It