Broadband Petition

from the too-bad-it's-not-for-me dept

Someone in the UK is starting a petition for better broadband in the UK. Not clear what good it will do, but dammit, I want a petition for better broadband in Silicon Valley. For the record, in the last 10 months alone, I've attempted to get broadband from the following companies (none of whom are still offering it): Northpoint, Rhythms, Sprint Fixed Wireless, and Metricom. I'm now getting my broadband from AT&T@Home who are supposed to turn it off this Friday. You would think that in the center of all this tech innovation I'd be able to get a decent broadband connection. You'd be wrong, apparently.

4 Comments | Leave a Comment..


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  1.  

    Could be worse

    identicon
    Andrea, Nov 28th, 2001 @ 5:27pm

    You could have signed up for broadband that didn't get connected, and after you complained, they generously decided to 'waive' your access fee for the month they f*cked up. And then they sent you a plastic ballpoint pen to make you feel special.

    reply to this | link to this | view in thread ]

  2.  

    Re: Could be worse

    icon
    Mike (profile), Nov 28th, 2001 @ 7:50pm

    Well, right now, I'm a little more worried about not being able to use the "credit" they granted me after they accidentally charged me $170 for the "free" installation they promised me. Apparently a good portion of that was for a new "cable jack" that they didn't install... all they did was change the face plate on the current one.

    reply to this | link to this | view in thread ]

  3.  

    What About Earthlink??

    identicon
    MLO, Nov 29th, 2001 @ 7:48am

    Seriously, I've been using their service for coming up on two years now, and other than the three week outage (which was reimbursed by the way), I haven't had any complaints

    Oh wait. I've got one. To get an actual human being on the line for tech support will cost you anywhere from 1 to 3 hours of your time. I kid you not.

    But at least they are in business. I'd rather wait the 1+ hours than to have no broadband at all.

    MLO

    reply to this | link to this | view in thread ]

  4.  

    Re: What About Earthlink??

    identicon
    u2604ab, Nov 29th, 2001 @ 12:40pm

    Hmmm... I called Earthlink for a new password about 1.5 weeks ago; I got right through, no wait.

    Given Masnick's broadband track record, and my latent superstition, I must now declare: "Whatever you do, Mike, don't get Earthlinked!"

    reply to this | link to this | view in thread ]


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