Reader Comments (rss)

(Flattened / Threaded)

1.  

   This is hard to believe

   

   Bjorn, Jun 21st, 2001 @ 1:47am

   
   

   I would question this. My own experience and most of my friends is precisely the reverse. I weeks spend a few hours at the local Barnes and Noble and look at the latest books. Then I go home and order the ones I like at Buy.com. For electronics same story. Just bought a Garmin Etrex at Amazon. $119 - $15 rebate plus free shipping. I looked at this puppy at the local CompUSA, where they charged $119 plus 8.25% tax. I rest my case.

   [ reply to this | link to this | view in thread ]

2.  

   Easy to believe

   

   Anonymous Coward, Jun 21st, 2001 @ 4:15am

   
   

   I believe it. I browse online to find the right items and then find a local supplier. Why? Because I believe in supporting my community. Think about it, what jobs are the folks going to have if you go buy everything online? That and in the inevitable event of returns? I've found talking to someone face-to-face gets much greater results than endlessly sitting on hold or arguing with some customer support rep that's six states away.
   

   [ reply to this | link to this | view in thread ]

3.  

   Re: Easy to believe

   

   Bjorn, Jun 21st, 2001 @ 8:49am

   
   

   Perfectly valid points. Again from my perspective and I guess most other people that live in big cities (I am in Dallas) supporting local community is of little concern. Second "returns" is getting MUCH easier from the bigger retailers like Buy.com. If you have a problem you fill out a 3 lines on a form that has all the information regarding the transaction. The 3'rd item is what time you want it picked up. Its actually less cumbersome the taking it yourselves to a shop and wait in line. Ever looked at CompUSA's return desk.

   [ reply to this | link to this | view in thread ]

Add Your Comment